You can choose from a plethora of options in the current email marketing vendor market, but not all of them are equipped to meet the needs of modern businesses. Given the outcome of your efforts will depend on this decision, it is best to make a wise one.
To help you with the tasks at hand, we’ll review the most prominent email marketing service providers. One of them is InboxArmy, LLC, a qualified company that gained respect among ecommerce businesses in the US. With our InboxArmy overview, you can find out if it’s a trustworthy partner who understands your needs and can offer effective solutions.
InboxArmy Overview
First, let’s start with some general information about the company and its major line of work. In this part of our InboxArmy review, we outline the main facts about the firm and aspects of their activities.
- Year Founded: 2016
- Company Location: Grapevine, Texas, USA
- Founder: Chris Donald
- CEO: Scott Cohen
- Team Size: 50 – 249
Inbox Army is one of the leading email marketing firms that offers comprehensive solutions to businesses in need of digital marketing assistance (mainly email promotions). This full-service email marketing and lifecycle marketing agency specializes in email marketing, SMS, push, and in-app messaging execution, strategy, and design.
InboxArmy is one of the best agencies specializing exclusively in marketing retention channels and excels in them. Founded in 2016 by a pioneer in the industry, the company we review managed to build a knowledgeable team with an abundance of email-related experience. Known for providing exceptional customer service, InboxArmy sets itself apart by providing excellent email marketing services without requiring customers to invest time or money in ESPs.
InboxArmy Services:
“We are the Swizz army knife of email marketing” is how the company describes the range of services they offer. Indeed, when it comes to this particular marketing branch, InboxArmy provides their clients with a holistic set of solutions that can cater to the needs of businesses. Let’s overview InboxArmy services to give you an idea about their line of expertise.
Provided Services
Here’s a list of services provided by InboxArmy:
- Email Strategy and Audit
- Email Campaign Management
- Email Marketing Automation
- Email Template Production
- Email Deliverability
- ESP Vendor Evaluation and Migration
- Dedicated Email Marketing Resources
- SMS Marketing
They also provide white label services, allowing other agencies to hire them to work on their behalf. Plus, you can hire an email campaign manager and get additional customized services.
Industry Focus
When it comes to the range of industries the reviewed company serves, InboxArmy doesn’t have one specific vector. On their website, they claim to support over 25 industries and verticals, and the versatility of their case studies proves this statement. Among the major industries that this company provides services to are the following:
- Ecommerce
- Insurance
- Banking
- Retail
- Healthcare
- Travel
- Real Estate
- Education
- SaaS
- Financial services
Client Focus
More than 5,000 companies have trusted InboxArmy to carry out their email promotions and SMS campaigns. The client base of the agency includes organizations and businesses of different types. The team of more than 150 marketers and 40 ESP experts drives campaigns for enterprises of all sizes, from start-ups to Fortune 500 firms.
The agency’s track record contains projects and campaigns for many notable clients. Some famous names on the list are the following:
- Purple
- Hilton
- Procter and Gamble
- Spotify
- Expedia
- Ubisoft
- eBay
- Airbnb
InboxArmy Pricing
Currently, InboxArmy doesn’t disclose their pricing on the website, but from the gathered information we can draft approximate costs of their services.
As they state in the FAQ section on their home page, the minimum for monthly managed services by the agency is $1,500 per month. Naturally, this price will grow if you need more services and additional work to be done. Depending on the requirements of your project and the investments you’re ready to make for your growth, the company will offer you a transparent pricing with clear scopes of work.
Here are more information about how much the agency charges for their services:
- Email Template Design and Content Audit – starts at $500
- Email Marketing Strategy and Audit – starts at $2,500
- Email Design and Coding – $950 per template
- Email Campaign Management Services – $1,100 per month for 2 campaigns (starting point)
InboxArmy Email Desing and Copy Examples:
When we review InboxArmy, it seems logical to take a look at the results and the quality of materials the agency can offer to its customers. In the “Results” section of their website, you can find plenty of email copies and design examples from the company’s previous campaigns and projects. Here are a few prominent campaign examples delivered by InboxArmy.
- Campaigns for Reflectly
In this example, you can see a couple of emails designed by InboxArmy for a SaaS business, Reflectly. For this company, they developed a comprehensive email marketing strategy that brought excellent results in the form of growth in premium conversions and revenue.
- Cart and Browse Abandonment Campaigns for Boie
Another example of campaigns that the reviewed company can create is this project for an ecommerce brand, Boie. InboxArmy worked out an excellent strategy for this firm, focused on increasing revenue by decreasing cart abandonment rates. Thanks to the marketers’ efforts put in this project, they managed to reach the set objectives and increase revenue by 77%.
InboxArmy Reviews:
The InboxArmy overview wouldn’t be complete without considering clients’ perspective on this company. That’s why we researched ratings and reviews left by the client base and partners on different sources, like Clutch and Google reviews. Let’s see what they have to say and how they evaluate their experience from working with this agency.
As you can see, in most cases, those who received services from InboxArmy evaluate their collaboration experience highly. Here’s a short review takeaway of what clients write about the agency on Clutch.
“They were responsive, and they had a solid project management process. Their openness to feedback was also key to their success. Overall, the team established a strong partnership.”
Pros and Cons of InboxArmy
Based on reviews, we managed to compile a list of pros and cons of InboxArmy.
Advantages of InboxArmy
- Proactively Addressing Issues
In reviews, Inbox Army was praised for their proactive method of resolving issues. They frequently foresaw problems and offered fixes.
- Individualization and Customization
The individualized solutions offered by Inbox Army were valued by the clients. Whether it was email strategy, design, or technical execution, they customized their services to fit the demands of certain clients.
- Affordable Services
It was often noted that Inbox Army offered good value for the money. Customers thought their prices were reasonable and competitive.
- Adaptability in Meeting Client Requirements
Inbox Army’s staff was praised for their versatility and flexibility to suit their clients’ evolving demands and goals.
- Effective Campaign Management
A variety of email marketing initiatives, including automated journeys and one-time promotional emails, were effectively carried out by Inbox Army.
Disadvantages of InboxArmy
- Issues with Reporting
A few customers suggested that Inbox Army should do a better job with reporting. Clients felt there was potential for improvement in two areas: real-time reporting and more thorough analytics.
- Limited Feedback on Unsatisfactory Experiences
The majority of reviews are favorable, but there isn’t much discussion of what the business could have done better.
Top InboxArmy Competitors
Despite being a top-notch player in the field, InboxArmy still has a solid competition that may excel where the reviewed company is lacking. We’ll offer you three main InboxArmy alternatives to look into and make your choice.
Flowium
One of the top email marketing companies that focuses on increasing revenue is Flowium. The agency provides technical support for a range of email marketing technologies, including Klaviyo, Mailchimp, HubSpot, and others, in addition to email marketing strategy, copywriting, and design. With focus on ecommerce, the offered solutions are intended to increase sales in your online store by 20% to 50%. Flowium also offers SMS marketing to boost sales rates and brand engagement.
Fuel Made
Fuel Made is a specialist in offering a variety of services to help online retailers expand their online presence. Being among the most seasoned email marketing companies in the USA, this company boasts a senior-level professional team dedicated to goal-achievement and offering clients unwavering support. Fuel Made starts with accuracy and efficiency as a top priority and consistently generates excellent outcomes.
MH Digital
MH Digital specializes in Klaviyo and Braze and offers distinctive integrations to optimize platform functionality. Their comprehensive services include segmentation, responsive design, content preparation, campaign optimization, and in-depth reporting for email, push, and SMS channels. Their experts also handle deliverability, list management, third-party setups, and platform integration skills to enhance overall performance.
Also, we recommend checking out our extended list of the top 10 email marketing agencies in the US.
InboxArmy Review Conclusion
Overall, our InboxArmy review shows that this is a trustworthy company that has consistent experience and expertise to be able to bring substantial benefits to its clients. You can rely on this agency to help you with the strategy building, email design and campaign launch and many other important tasks.
If you need a more specialized expertise and knowledge on ecommerce, opt for email marketing services by Flowium. We’re happy to help you with versatile assignments to form a successful strategy and implement all your marketing initiatives.
