In this video, I am going to be showing you the perfect layout for your business’s order confirmation emails. I will discuss why each part of the email is important. It is important that the customer knows their order has gone through and also you value them, by leaving a nice ‘thank you for ordering’ message.
It is also good to remind people of the products that they have ordered and the price of each one. Then below that, let people know when they will receive the item, a lot of businesses let people know that it has been dispatched but not when it will arrive. People like to know the day or at least a time frame of a day or two.
An order tracker which gets checked off, each step of the way is great because it is interactive and quick. Towards the end of the email, it is important to upsell similar items because people may want accessories for the original purchase.