10 min read

FAQ Flowium Careers

Written by Andriy Boychuk
10 min read
Table of Contents

    Career Development

    Is there an opportunity to advance within the company?

    Absolutely. If you express interest in advancing and demonstrate potential for growth, then we would love to discuss the opportunity to help you move forward in your career.

    Do you have an external or internal development program?

    At Flowium, we never settle for good enough. As a team, we love witnessing the ongoing development and remarkable progress of our colleagues. To help you achieve your goals, we’ll reimburse up to $500 for professional development every year.

    Can I choose the professional development courses and programs?

    Yes, you can. Every year, we offer reimbursements towards professional development, whether that’s books, seminars, or courses. Anyone who has worked with us for at least three months is eligible for the development program.

    Compensation

    How will I be paid?

    We pay most of our staff through Wise; however, we also use Payoneer, Upwork, ACH, W2, and PayPal. After you are hired, we will discuss the best payment method for you according to your location and needs.

    How will my income grow?

    As you grow and develop at Flowium, your income increases, too. Employees complete a Performance Evaluation Process each year, and we review all remunerations then.

    Work Schedule

    What will my work schedule look like?

    Schedules at Flowium are flexible. Generally, you can determine your working hours, the duration and frequency of breaks, and choose when and how often you take days off. While there are some milestones in every project that you cannot miss (i.e., deadlines, client calls, full team meetings, etc.), you’ll be in control of every other aspect of your schedule. 

    All positions require a set amount of hours of availability during EST working hours. Depending on the role, you should be available between 2-5 hours daily within the 8:00 AM – 6:00 PM EST timeframe. You should have at least 15 hours a week when we know you will be available. We’re committed to working together to build a schedule that works for everyone involved.

    Can I work part-time with Flowium?

    Some positions are part-time, while others require full-time hours. See the specific job posting for details.

    Does Flowium work on the weekends?

    We don’t require work on the weekends, but given that every team member creates their own schedule, some people choose to work on weekends. Protect your weekends or use them to knock out a few extra tasks—it’s up to you.

    Flowium Perks

    Does Flowium offer any perks?

    Yes, Flowium aims to create the happiest workplace in the world, and we are constantly working to provide competitive perks packages. Flowium perks cover the following topics:

    • Remote Opportunity
    • Open Time Off Policy
    • Recognition Platform – Bonusly
    • Sponsorship Programs
    • Evaluation Programs
    • Competitive Salary, Bonuses & Gifts
    • Office Equipment & Technology Allowance Program
    • Personal Development
    • Protective Coverage Options for Team Members
    • Referral Bonuses

    Other

    Do you provide relocation or visa support in the US?

    No, we don’t provide any relocation packages or work visa support to the US.

    We are a remote team, and our members enjoy the ability to move through the world freely while maintaining steady employment.

    How did Flowium get started?

    We have a video about that on our YouTube channel. You can watch it here, and don’t forget to subscribe. 🙂

    What kind of clients does Flowium service?

    Flowium is a full-service email marketing agency for eCommerce brands. Our clients consist of stores that sell various tangible products online—everything from facial creams, household products, specialty food, and vehicle supplies. No two clients are the same.

    Position-related questions

    Email Marketing Specialist Questions

    What happens after I’ve been hired?

    We will start your onboarding and training as an Email Marketing Specialist. Based on your schedule, this process will take anywhere from one to three weeks. You will work with your Lead Email Marketing Specialist to learn our methods, explore the ins and outs of email marketing, and complete the initial training.

    At that point, if you feel confident moving forward with Flowium, we would transition you to assisting other Email Marketing Specialists with their projects and working with your own clients. You’ll also start attending our internal team meetings and prepare to take on your own projects.

    What would a typical day look like?

    Every day, you’ll be managing your own schedule. You’ll need to be on time and punctual with team meetings and client meetings. Outside of those “set in stone” times, you have ample flexibility to complete your tasks. This includes, but is not limited to, checking communication channels at the start and end of your workday, moving tasks along with your team to meet deadlines, and strategizing, implementing, and executing ideas regularly. We use Asana, Zoom, Loom, Slack, Klaviyo, and Miro daily.

    What are the scheduled meeting times throughout the week?

    Meetings for Email Marketing Specialists occur every Monday and Wednesday at 11:30 AM ET (roughly 30-45 minutes). On Fridays, we have a Continued Education call at 11:00 AM ET (roughly 60-90 minutes).

    We have a company-wide meeting once a month to share general Flowium updates, achievements, and goals. That meeting usually lasts around 60 minutes.

    In addition to our internal meetings, you will have mandatory weekly meetings with your clients (arranged between you and the clients).

    How many hours should I expect to work each week?

    We expect Email Marketing Specialists to work full-time (30-40 hours per week) with us here at Flowium. When you work is, again, entirely up to you.

    Designer Questions

    Okay, you’ve decided to hire me… now what?

    We will start your onboarding. We’ll introduce you to our team of Email Marketing Specialists and show you the ropes when it comes to working with our task management software. Then, we will share our knowledge and best practices for working within Klaviyo and set you up on your first projects.

    What would a typical day look like?

    You’ll start most days by checking Asana and other communication channels (including Slack), planning your schedule, and sorting various tasks by urgency. Then, you will design hero images (banners) for Klaviyo flows and create email templates, campaigns, and other visual email material to translate the client’s vision into compelling email design.

    Are there weekly company/team meetings?

    You may need to join a client call, though this depends on the client and their specific requests. Typically, all communication goes through Email Marketing Specialists. Know that you’ll communicate primarily with the Email Marketing Specialist to obtain clarifying information, work through design issues, and more. However, there may be agreed-upon instances that the designer should be present at client meetings.

    In addition, the creative team has a biweekly call to participate in training sessions and discuss announcements plus creative process updates. We also have a company-wide meeting once every month, where we share organizational updates, achievements, goals, etc. This company-wide meeting typically lasts about an hour.

    We have a skilled team of designers available to offer support, and we also have a collaborative creative team Slack channel where you can freely bounce ideas around and receive assistance.

    Will I have a set work schedule?

    No, but you will be required to commit to a 3-hour time block between 8:00 AM – 6:00 PM EST and should have at least 15 hours a week when we know you will be available. 

    Having fixed daily working hours helps the team squash minor setbacks in real-time and helps prevent delays for other team members.

    We highly value your time and expect you to be considerate of your teammates’ schedules.

    Copywriter Questions

    Okay, you’ve decided to hire me… now what?

    We will start your onboarding. We’ll introduce you to our team of Email Marketing Specialists and show you the ropes when it comes to working with our task management software. We’ll also provide you with ample, varied training to help familiarize you with the basic draft copy process and the skillset required of a Flowium copywriter. 

    Once you’ve nailed the basics, we’ll get you started with some client work. Before you begin writing branded copy, you’ll have a call with your first client to ensure you understand the tone they’re looking for in the copy.

    What would a typical day look like?

    You’ll start most days by checking Asana and other communication channels (like Slack, for example), planning your schedule, and sorting tasks by urgency.

    Then, you’ll create copy for various email campaigns and flows across multiple clients. Some days are lighter than others, but there will almost always be a few tasks for you to knock out. If a new project is launching, you may be on a client call to discuss the new company’s voice and tone before diving into the copy.

    Are there weekly company/team meetings?

    You may need to join a client call, though this depends on the client and their specific requests. Typically, all communication goes through Email Marketing Specialists. However, when a new client signs on, you will be expected to be available for an initial client call for that new project. Moreover, there may be agreed-upon instances that the copywriter should be present at subsequent client meetings.

    The creative team has a biweekly call to discuss announcements, creative process updates, and participate in training sessions. We also have a company-wide meeting once every month, where we share organizational updates, achievements, goals, etc. This company-wide meeting typically lasts about an hour.

    We have a skilled team of copywriters available to offer support, and we also have a collaborative creative team Slack channel where you can freely bounce ideas around and receive assistance.

    Will I have a set work schedule?

    No, but you will be required to commit to a 3-hour time block between 8:00 AM – 6:00 PM EST and should have at least 15 hours a week when we know you will be available.

    Having fixed daily working hours helps the team squash minor setbacks in real-time and helps prevent delays for other team members.

    We highly value your time and expect you to be considerate of your teammates’ schedules.

    Email Marketing Technician Questions

    Okay, you’ve decided to hire me… now what?

    We will start your onboarding. We’ll introduce you to our team of Email Marketing Specialists and familiarize you with how we work through our task management software.

    Then we’ll introduce you to Klaviyo and share some baseline knowledge and best practices for the software. As you learn the ropes, we’ll pair you with other Email Marketing Technicians at Flowium to help get your feet wet. When you’re ready, we’ll assign you to your first project.

    What would a typical day look like?

    Typically, you’d start by checking Asana and other communication channels (like Slack, etc.). Then you’d plan your schedule for the day, sorting tasks by urgency and updating task deadlines for newly assigned projects if needed. Then, you’d work on setting up Klaviyo flows (automated email sequences), email campaigns, and integrations with our clients.

    Are there weekly company/team meetings?

    Yes, there’s about one meeting per week. Teams typically work separately on different solutions but come together to share findings, knowledge, and tips.

    We have a company-wide meeting once a month to share general Flowium updates, achievements, and goals. That meeting usually lasts around an hour.

    Will I have a set work schedule?

    No, but you will be required to commit to a 2-hour time block between 8:00 AM – 6:00 PM EST and should have at least 10 hours a week when we know you will be available.

    Having fixed daily working hours helps the team squash minor setbacks in real-time and helps prevent delays for other team members.

    We highly value your time and expect you to be considerate of your teammates’ schedules.

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