Account Manager

Work remotely / Full-time or part-time position

Flowium is a full-service, eCommerce email marketing agency. We work with world-changing businesses to boost their voices and broaden their impact. We know email marketing strategy (and the technology that powers it) inside and out, and we lean on that expertise to help brands reach their true potential.

Position Overview

We are looking for detail-oriented hard workers with incredible communication skills to join our team as Account Managers. As an Account Manager, you need to know how to get along with just about anyone you meet, oversee our agency-client relationships, build strategies to suit each client’s needs, and lead every part of our team – from the copywriters to the technical experts – to make sure we hit our deadlines and deliver excellent results.

You’ll work with different clients representing a ton of different industries – no two days are the same as an Account Manager at Flowium.

Responsibilities

  • Create and implement customized email marketing strategies for your clients
  • Coordinate within our internal team to keep projects moving forward and execute your strategies
  • Develop an in-depth understanding of Klaviyo and its functionalities
  • Analyze data to optimize strategies and improve email marketing performance
  • Boost clients’ subscriber engagement and revenue numbers

Qualities

  • An independent worker who is responsible for their own tasks
  • A team-player who enjoys working with a team of diverse backgrounds
  • A creative individual who implements new marketing concepts regularly
  • A stickler for deadlines who enjoy the occasional curveball
  • A leader who is proactive and willing to take the initiative
  • A detail fanatic who can spot an email typo at first glance
  • A notetaker who enjoys making and using to-do lists

Here’s a typical week for an Account Manager

40%

Email Strategy & Implementation

40%

Team Coordination &
Advancing Tasks

10%

Client Meetings

10%

Reports & Admin Work

Required Skills and Experience

Blue circle

Fluent in English with Excellent Communication Skills

Since you will be having weekly calls with American clients, you should be fluent in English. Strong interpersonal and communication skills are also crucial.

Blue circle

Time Management

You’ll be expected to juggle your own work schedule along with the schedules of team members operating across many different time zones. You’ll need terrific time management skills to hit deadlines and deliver excellent results.

Blue circle

Communication Skills

Account managers are great notetakers and comfortable conversationalists that intuitively understand how to best communicate with clients. Whether you’re writing a quick email or hopping on an hour-long call, you should be able to get your point across quickly and clearly.

Blue circle

Marketing or Sales Experience

Our Account Managers are the face of Flowium, and we want our clients to know that they are in good hands. Experience with working in a sales or marketing environment is important when not only dealing with an array of people, but implementation of new ideas as well.

We can teach email marketing, but experience in marketing or sales is priceless to this role. Regardless of experience, you should be eager and willing to learn about how email marketing works.

Next Steps

1

Application Form

Fill out the application on our site (don’t worry, it’s pretty painless) (up to 30 mins).

2

Application Form Review

We’ll take a look at your submission and get in touch within 5 days to schedule an interview if we feel like you’d fit in at Flowium.

3

Interview

Your first interview is with a Flowium Recruiter. If you proceed forward, the second interview will be arranged with a Senior Account Manager.

4

Training course

You’ll go through a brief (and paid) training period to learn some email marketing basics. We’ll then ask you to take an exam to demonstrate those skills.

5

Offer

If all goes well, we’ll offer you the job and begin onboarding!