Learn what is customer lifetime value, how to calculate it, and why it’s important for your eCommerce business in this guide from Flowium.

Learn what is customer churn, why a high customer churn rate can break your eCommerce business, and how to reduce it in this guide from Flowium.

Net Promoter Score: The Ultimate Guide. Covering NPS definition, examples, how to calculate NPS and the different types of NPS.