Lesson 3: Automations (Flows)

In this lesson, you’ll learn how to set up automated SMS flows that respond to customer behavior in real time and boost ROI.

Tanya covers key tools like Klaviyo, Postscript, and Attentive, and walks you through building trigger-based messages that feel personal and helpful.

We’ll explore must-have flows—like welcome, abandoned cart, win-back, and inventory alerts—and how to integrate SMS with email for maximum impact.

Resources

Explore the tools, platforms, and insights discussed in this video. Below, you’ll find links to key resources and additional materials to help you dive deeper into the topic.

Useful Links:

Supporting Files:

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