Email Technician

Work remotely / Full-time or part-time position

Flowium is a full-service, eCommerce email & SMS marketing agency. We work with world-changing businesses to boost their voices and broaden their impact. We know email & SMS marketing strategy (and the technology that powers it) inside and out, and we lean on that expertise to help brands reach their true potential.

Position Overview

We are looking for an email marketing technician who would like to, or already is specialized in Klaviyo. They are responsible for the technical side of implementing email marketing strategies and setting up flows [automations], email campaigns, forms, segments, and integrations within Klaviyo to help our eCommerce clients succeed.

We do not require a deep understanding of email marketing, or the Klaviyo Platform. We provide the training that you will need, but we expect you to learn quickly as you go. You should be a detail-oriented person who understands how tiny adjustments can yield major results.

We are looking for long term, committed individuals who are wanting to establish a career for themselves.

Your Responsibilities

We expect our Klaviyo technicians to…

Set up Klaviyo Flows (automated email sequences) and email campaigns (aka broadcast or newsletter)
Set up Store integrations in Klaviyo
Set up Campaigns’ content
Collaborate with the Account Managers to figure out what’s possible with our current tools

Here's how your week will look like

20%

Communication / Planning
[via Asana, Slack and Email]

70%

Execution

10%

Research / Learning

Required Skills and Experience

You’re extremely detail-oriented — you should have a knack for seeing both the granular details and their larger effects at the same time (ie: seeing both the trees and the forest)
You have strong English skills (you should be able to maintain technical conversations)
You’re a highly organized and gifted time manager
You thrive on self-management, taking the initiative and constantly willing to learn new things
You have great communication skills and can explain complex problems in simple terms
You’re attentive and thorough — you need to understand what each flow or campaign hopes to accomplish

Nice to Have

(But not required)

Experience working with the Klaviyo platform
Experience working with other email marketing platforms (Mailchimp, ActiveCampaign, SendinBlue…)
Experience working with Asana, GSuite, Slack, and spam testing tools
Thorough understanding of Digital Marketing
General understanding of Marketing Strategy
Familiarity with editing HTML pages — you don’t need to know how to code an email from scratch, but some basic knowledge goes a long way
Experience creating mind maps for Flowcharts
Familiar with a programming language (this is a technical position where you will build automations using the predefined program/building blocks)

What We Offer

True flexibility & total freedom
Work remotely, set your own schedule, and travel as much as you like. You decide when to take breaks and you get to plot your days off. We’re a global team and you can be 100% location-independent.
Unlimited paid time off
When you start working with us, you’ll be eligible for unlimited paid time off for your vacation, sick days, and parental leave to use as needed.
Competitive salary, bonuses & gifts
We offer competitive rates and frequent bonuses. If you’re not happy with what we’re paying you, we’re always eager to discuss and adjust team members’ rates.
Cutting edge technology
We use the best tools available to make your work as smooth and as comfortable as possible. These include Asana, Slack, Loom, Miro, and Klaviyo. If you’re not familiar with a tool we rely on, don’t worry — we’ll make you an expert.
Develop your skills
We never settle for good enough. To help you boost your professional development, we reimburse courses, books, subscriptions, and more. Flowium makes it easy to keep getting better.
Office space rent compensation
Your workspace should work for you. We co-invest with Flowium team members to make sure they have comfortable office spaces.

Next Steps

Application Form

Fill out the application on our site (don’t worry, it’s pretty painless)
(up to 30 mins)

Application Review

We’ll take a look at your submission and get in touch within 5 days
to schedule an interview if we feel like you’d fit in at Flowium

Test Task

Estimated time for this task is 30-60 minutes

Interview

Conduct an interview (roughly 30 minutes long) with one of our team members

Offer

If all goes well, we’ll offer you the job and begin onboarding!