What is Wonderment?
Wonderment is a pre and post-purchase solution for Shopify brands that helps them improve the entire customer journey while allowing brands to target specific strategic initiatives.
Why Do Brands Need to Use Wonderment?
Brands need to use Wonderment since it enables them to optimize the shipping experience by delivering real-time shipping updates and cultivating transparency and reliability throughout the entire journey, from checkout to delivery.
- Increasing revenue via tracking pages.
- Increasing customer retention, by controlling the shipping experience.
- Reducing customer support tickets (WISMO), and customer churn.
- Improving checkout conversion rates via EDD.
How Can Flowium Help Wonderment Brands?
Flowium can help Wonderment brands by improving email deliverability rates, editing/expanding email and SMS flows, and further iterating on Wonderment-specific core post-purchase email flows.
Wonderment Products and Features
- Branded Tracking Pages – Customizable tracking pages that sit on the brand’s Shopify site that drive revenue, increase customer retention, provide further customer education, drive subscriptions, etc.
- Proactive Order Notifications – Transactional email flows that are sent to the customer throughout the post-purchase journey that reduce WISMO tickets, reduce customer churn, increase customer LTV, and increase customer satisfaction.
- Estimated Delivery Dates (Delivery Promise) – Amazon-like estimated delivery dates that increase “add-to-carts” and conversion rates at checkout. Thus providing increased clarity on when customers can expect their order to arrive, driving more conversions and a better customer experience.
Wonderment Pricing
Wonderment offers three pricing tiers starting at $99/mo. Each plan’s cost scales with monthly shipment volume.
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