Repeat Customer: Definition, Rates & Profitability Discover why repeat customers are the lifeblood of your eCommerce business and how to get repeat business from customers. 11 MIN READ
Understand, Calculate, and Increase Your Customer Lifetime Value (CLV) Learn what is customer lifetime value, how to calculate it, and why it’s important for your eCommerce business in this guide from Flowium. 13 MIN READ
Customer Churn: How to Reduce it? Learn what is customer churn, why a high customer churn rate can break your eCommerce business, and how to reduce it in this guide from Flowium. 11 MIN READ
Net Promoter Score (NPS): The Ultimate Guide Net Promoter Score: The Ultimate Guide. Covering NPS definition, examples, how to calculate NPS and the different types of NPS. 12 MIN READ