#68. Black Friday Cyber Monday Strategy: The Early Bird Opt-In | Podcast

Vira: 0:16

We do have a little fun strategy for you to try this Black Friday Cyber Monday season. That’s something that we are using already for our clients.

Alissa: 0:47

Hello. Hello everyone and welcome to another episode of Email Einstein. Vira and Alissa here. As always, we are two email marketers at an email marketing agency called Flowium. If you guys don’t know how this goes by now, I don’t know what to tell you. We say the same thing every week, so I hope you’re saying it along with us whenever we say it. Vira and I are super passionate about email marketing and because we love what we do, we want to share our insights with you. Flowium is one of the fastest growing email marketing agencies in the world. We specialize in providing a premium, full service e commerce email marketing experience for all of our clients. Our service is tailored specifically for your business and is designed to help increase your online retail revenue. Deliver the right message to the right person at the right moment. That’s what we’re all about here at Flowium and we are continuing with this Black Friday trend. So Vira, take us away with episode number 68.

Vira: 1:40

Yeah, we’re going to talk about the most awaited day of the year for all of us in E commerce. Well, technically don’t be fooled by the name that suggests that Black Friday is a single day. It’s not, not anymore anyways. Maybe like five, six years ago I still remembered being like the day like one day they start the sales like early in the morning, like 5am and they end them at 10pm well, it’s not like that anymore. Black Friday sales are starting earlier every year and we’ve always seen like pre Black Friday events like in early November. Maybe some stores did the featured product of the week or like some lower discount or something. But this year retailers have started doing promotions honestly as early as October and some of it is because of the COVID pandemic and like delays with all of the shipments and everything. And there are a lot of issues with supply chain these days. Right. So everyone started doing them earlier. So earlier is the better, the earlier the better mentality is recommended this year. Maybe it’s going to change next year. We don’t know. But we do recommend to start your Black Friday Cyber Monday promotions earlier this year.

Vira: 3:12

Actually Amazon has already began offering some Black Friday worthy deals in like literally weeks ago in October. They did have the sale for their AirPods. Not for their, but for the AirPods. They had some TVs on sale, blenders, all that good stuff. And Best Buy is doing them already. So I know that new and epic deals are reportedly dropping daily. So if you guys are on Amazon, watch for the new deals because they have started doing them in like early October and they will continue doing them until probably like mid December or so.

Alissa: 3:45

Amazon is doing them too. You’re kidding.

Vira: 3:47

Oh yeah. Oh yeah. Oh yeah. Oh yeah. Some Amazon Amazon sellers are doing them too. So there are some products that Amazon sells as a brand, right. Or as a platform. They have their own like stuff but they’re also like smaller vendors that are selling their products on Amazon. So everyone kind of started doing some discounts earlier this year.

Alissa: 4:07

Don’t tell my husband.

Vira: 4:10

Best Buy, they do have a lot of good stuff as well. Yeah, I think even like, even like stores like Walmart has already started doing some promotions at least. So I remember like in the past it was always like the promotions were starting like after Halloween but early November. But like this year and even last year we’ve seen a lot of brands who are doing it as soon as October. Right.

Alissa: 4:34

So at the earliest too like it’s aggressive right now. It’s really aggressive.

Vira: 4:39

I mean honestly I don’t mind because I hate the Black Friday craziness. So I would rather purchase things that I need earlier, like before Christmas, like months before Christmas. So I am sure that they will deliver them in time for the holidays. Because like last year, it’s crazy. Last year I ordered, I don’t know like a freaking sweater or like sweatpants from, from H and M. My shopping is not as exciting as it used to be back in the day. Sweatpants it is. I ordered my sweatpants and H and M and I was waiting, I’M not kidding you, until Christmas, like after the Christmas was when I received my sweatpants, I was like, I could have literally walked, I’m not kidding you, like 200 meters to the mall. Because I was like living literally 200 meters from the mall. But no, I decided, I decided to online shop. And I’ve been waiting for months and I don’t think this year it’s going to get better.

Alissa: 5:27

Honestly, it’s worse this year.

Vira: 5:28

It’s like all of my clients are saying that, that there are some supply chain issues and. Yeah. So be prepared guys. And we do have a little fun strategy for you to try this Black Friday Cyber Monday. Alissa, share the fun strategy that we have prepared. That’s something that we are using already for our clients.

Alissa: 5:48

So we have this strategy called the Early Bird opt in. So this is a fun different strategy for you to offer to your clients if you’re an email marketeer and also for you to do for your own business, if you have your own e commerce business. So we actually first kind of discovered the strategy in 2017, which is a long time ago. So you’re probably thinking, why the heck didn’t you mention us the strategy last year? We had other things, right. A bigger fish to fry last year and that fish being Covid. So there was a lot of distraction last year, but with the help of Ezra Firestone, which a lot of, you know, is a big name in the email marketing world, I actually follow him on Instagram. Well, I watch his stuff through the Flowium Instagram. I don’t have Instagram, but. And he’s a very cool dude to follow. So he may or may not have invented this strategy, but he is the person who we know does it every year for his brands and he humbly shares with others how to do the same. So let’s talk about the what and how behind this Early Bird opt in strategy. So the idea behind it is to create a buzz about your Black Friday or Cyber Monday deals long before the actual days. So what Vira has been talking about to kind of start us off is a lot of these promos that we see, they’re happening a lot sooner in the year, a lot earlier in the year. I think like Macy’s even did like Black Friday in July or something crazy like that. And yeah, as I’m talking, I’m saying like when you talk about the buzz around these big promos, you’re doing it like weeks or even months before the holidays actually take place. And the reason why you want do this is you want to do it to build anticipation like they do in movies with the teasers. So Apple, for example, is a great model behind this anticipation. They build anticipation and curiosity for all their product launches. So people get absolutely obsessed with what’s going to happen, what’s Apple going to release, what’s going to go down. Like, what’s the new iPhone going to look like? What’s the new MacBook going to look like, the new desktop going to look like? And even though like for the most part, nothing against Apple, I’m an Apple girl through and through, like I always will be. But for the most part, a lot of their launches are a little bit underwhelming. Recently. Recently anyways. But we still get obsessed, right? We hear about a product launch and we still freak out in the anticipation that maybe something big will launch. So you can and you should absolutely leverage the same technique for your store. So best way to do it is creating a simple landing page that has an opt in form embedded into that landing page. And on that page you should tell customers exactly what it’s about, what customers will get by opting in, and what they should expect once they have already opted in. So this is like very straightforward layman’s terms. We’re talk through this like in a very simplistic way. So if this is the first time you’re ever listening to the podcast, I hope that we’re using words that are simple enough for you to understand. Like very straightforward to start this off. The other thing is is there are always hacks if you are not a developer or not a website builder. So if building landing pages isn’t really your thing, you can use a tool like Shogun or Zipify. Zipify even has a template for this early bird opt in strategy. And funnily enough, Zipify is actually owned by Ezra Firestone who introduced this strategy to us. That’s not coincidental. I’m pretty sure that was intentional. And just as a note, this episode is not sponsored in any way, shape or form by Zipify or Ezra Firestone. So the next step is. So now that you understand kind of like the what and the how behind this strategy, then we want to focus on what you should be offering for customers to opt in. So a typical offer is in the form of early access to the pending sale, right? The promotion that’s coming up. And it’s generally one or a few days earlier. So you don’t actually have to disclose the discount amount you plan to give your customers during the promo period. So all you say is you give them an offer that is sooner than what most other people would receive. Whether or not it’s higher, lower, that’s up to you. And after the customer ops in, they should receive some kind of confirmation email from your brand that shows that they are in and they’ll be the first ones to know about the upcoming sale. So once this is all set up, right, so now we’re kind of going backwards. Once you set up the landing page before someone even kind of opts in, you’ll want to promote the landing page as much as possible to get as much traffic and traction on that page as possible. So here are some suggestions on how to kind of do that. You can send a dedicated email to your existing email subscribers that announces the Early Bird sale and then sends them to the landing page. Of course you can add banners to your campaigns and automation emails about the Early Bird offer. And a little quick side tip here is to make the banner disappear for anyone who has already opted in for the Early Bird sale. That’s really easy to set up in a platform like Klaviyo. You definitely want to promote this Early Bird option to everybody on all your social media channels. So Facebook, TikTok, Instagram, whatever it is that you’re using, you want to promote it in your. If you have like a private customer Facebook group or like a VIP Facebook group, you want to promote it in there. You want to create pop up CTAs on your website and redirect people to that landing page. And honestly, if you have the budget for it, we’d recommend running some paid ads to audiences based on those who opted in above as well. So those are just some very high level, easy peasy ways that you can promote this landing page as much as possible. But again, you want to promote it as quickly and as soon as possible, mainly because you want to get people to opt in, get build that anticipation, build the excitement. Best timeframe would be first few weeks in October. So again you can get as many leads as possible. And there’s a bit of a statistic that so from Ezra Firestone himself that based on his two year test with clients, the Early Bird opt and email subscribers have the highest roi.

Vira: 11:22

That’s insane.

Alissa: 11:23

Which is very telling. So this is a great strategy for you to put in place. It’s very straightforward to put in place and it’s a nice way to like make your customers give themselves an opportunity to feel like VIPs. Which is kind of the next step that we’ll get into that Vira will walk us through.

Vira: 11:40

So well, when it comes to your real VIPs people meaning the customers who are the most like loyal to your brand. Right. The customer who come back to your store to purchase more and more and more from you, it’s the time to roll out the red carpet for them. Them. Honestly, why not Treat them to like a special VIP deal or like a special VIP holiday flow. So just like to remind you about the VIP flow. So to enter the VIP flow, the customer should reach a certain historic revenue or certain like amount of purchases. Say you can define a VIP as someone who have placed, I don’t know like five orders with you or who have reached certain historic revenue of 5 orders. Alternatively, if you don’t want to be doing the entire flow, you can send a campaign to your VAPs and offer them an early deal for the holidays. Just because they are your loyal customers, why not give them like a little bit of a special treatment? So if you decided to do the VIP automation, usually we recommend doing something like simple welcome email. The second email can can be something as simple as the holidays are coming. Be prepared. Here is a little discount for you to shop sooner. Then you can also do buy yourself a gift or you can create like a gift guide for your customers. But also if you have like a good referral program in place, the VAP flow is like an excellent place for you to basically mention that you have a referral program in place. You can do something like here’s the $10 off for you and $10 off for your friends. Like refer a friend and you both will save on your purchase. So during the week of Thanksgiving we also do some sort of like special campaigns for these people, right? So last year we began our main campaigns for Black Friday Cyber Monday on Monday. So basically like four days before the actual holiday. But as we already mentioned, this year we will be doing them even sooner. So yeah. So here are a few ideas for you guys. The big idea here is to be targeting those people as soon as possible. Believe us, people wouldn’t mind to be receiving those promotions sooner. And this way you can show them that you are also not just one of those brands who are all about the Black Friday. You can show them that, hey, okay, we’re here for you. Take as much time as you need. We are giving you more than enough time for you to shop. Just so you shop and get everything thing you need just in time for the holidays. So there’s basically like two little strategies that you can use this Black Friday Cyber Monday. This is just like one of many strategies that we have and one of many, like two of many actually strategies that we will be discussing in our podcast. But yeah, what do you guys think? Let us know when you will be starting your Black Friday Cyber Monday sales this year.

Alissa: 14:44

Yeah, some of our clients are wanting to start like yesterday.

Vira: 14:47

Yeah.

Alissa: 14:48

And I’M like, we’re a little late for yesterday, but maybe we can start off on Black Friday.

Vira: 14:53

Yeah, no, we’re doing as early as, like early November and launching one VIP flow for one of my customers in late October as well. So, like, next week? Yeah, yeah.

Alissa: 15:04

If you’re not getting started or if you haven’t started already, you’re behind, so make sure that you get started. So with Black Friday in mind, we actually just recently released a book. Well, we didn’t. Our founder did, Andre. It’s called Black Friday Cyber Monday and Holiday Email Marketing Strategies for e Commerce Stores selling through emails from October to December. So it’s actually got a lot of information like what Vira and I talked about last week and then this week’s podcast as well. But it’s super, super useful. Vira and I actually got a chance to kind of collaborate a little bit and contribute to the book. So that’s really cool and very exciting. It’s actually a number one new release in the retailing industry on Amazon, which is super exciting. So if you hop on Amazon and you look up that book, we’ll put a, we’ll put a link in the description box below, I guess that will link you to the book directly and you can actually get it on Kindle as a Kindle edition for 99 cents. For now. I know that’s like a very limited promo, but it’s a number one new release, so make sure that you get it while it’s hot. It’s got a ton, a ton of really good insights, not only for the holiday season, but for like the rest of the year too. There’s a lot of just really interesting promotional information in there for you to kind of get through and eat through. And it’s, it’s really useful. The other thing just to note is any and all profits that are made, all proceeds are going for this month, I believe for the month of October. Where they’re going, a hundred percent of them are going to a nonprofit organization that helps support breast cancer awareness and research. I’m not a hundred percent sure what the name of the nonprofit is. I’m sure we’ll announce it soon. But every month that this book sells, any profits that we make will always go to a nonprofit. We don’t release this information because we’re trying to make money off of it. We’re releasing this information because we want people to get access to it. So if you have a chance, click the link, download the book again. It’s 99 cents. And any and all downloads, all the Proceeds will go to a nonprofit organization. So again this month it’ll be to a nonprofit for breast cancer awareness and research. So yeah, that’s our little. That’s our little pitch at the end.

Vira: 17:04

That’s our little pitch podcast.

Alissa: 17:07

And as always, don’t forget to subscribe. Share this podcast with your friends. Leave us a review. You get some free socks. We just sent some free socks over to our friend John over in California who’s been listening. He actually sent me an email today and he was like, hey, thanks for the shout out that I got last week. So you’re getting another one.

Vira: 17:23

You’re getting one this week too, John.

Alissa: 17:26

And who knows, maybe we’ll even be able to feature John as a guest on our podcast soon. He’s got some really cool ideas in terms of email marketing.

Vira: 17:33

So awesome.

Alissa: 17:33

That’s how we like to roll here. So, like, if you have any questions, any ideas, you want to be a guest and you have some good insights on email marketing, reach out to us. We’d love to touch base and connect and see how we can kind of collaborate together.

Vira: 17:46

So.

Alissa: 17:46

But as always, thank you guys so much for listening.

Vira: 17:48

Yeah, thanks so much for listening and come back next week because we will be discussing, discussing some fun bounce back strategies. And honestly, bounce back emails are so underrated. Not many people know about them. Yeah, but I’m kind of excited about that one. So come back next Tuesday and thank you so much for listening. See you next time.

Alissa: 18:05

Thank you guys.