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43% More Email Revenue for The Beauty Brand in 4 Months

Email Revenue
+ 0 %

About the Client and the Problem They Faced

Before partnering with Flowium, this beauty and personal care brand had no lifecycle revenue system in place, leaving an entire revenue channel untapped. Over the following months, and through two complete rebrands, email grew to generate more than one-third of the brand’s total revenue.

Challenge

Email had never been part of the brand's marketing mix, so there was no infrastructure to capture the revenue and repeat purchases that channel could unlock.

The Retention Impact

Email revenue for the beauty brand grew from 25% to 37% of total revenue. This growth was supported by a 132% increase in list size and a 152% increase in the opt-in form submission rate, from 3.3% to 8.3%, following the launch of updated on-site forms.

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In just 4 months
+0%
Increase in Attributed Email Revenue
25.83%
36.97%
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In just 5 months
+0%
List Size Growth
7,682
17,838
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In just 4 months
+0%
Increase in Opt-in Rates
3.3%
8.3%

Here’s How We
Approached The Project

Botanycl email design for case study.

Here’s How We
Approached The Project

Lifecycle System From the Ground Up

A full retention system was built from scratch, including strategy, copy, branded design, and coordinated SMS, giving the brand infrastructure where none existed before.

Rebrand Continuity

Acted as an extension of the company's team to successfully navigate and execute a complete rebranding process for the brand twice.

List Growth and Segmentation

Updated opt-in forms drove list growth, while advanced segmentation ensured that growth translated into relevant, revenue-driving messaging rather than just a bigger, less-engaged list.

Emal Designs We Created

Explore email designs that showcase style and turn clicks into conversions.

What Our Clients are Saying

What Our Clients Say

Between organic skincare, revolutionary beauty formulas, and luxurious sun care, we’ve worked with a broad spectrum of beauty clients. Take a look at what our satisfied customers have to say about working with Flowium!

Erik Rivera
Erik Rivera

Our sales through non-paid channels have increased dramatically. Before Flowium our email flows were a handful of post-purchase emails designed to address specific concerns, but the emails set up by Flowium have given us the ability to convey our brand identity in a more positive and coherent manner.

They have also segmented out our audiences much more effectively, so we are able to target specific purchasers with emails that are relevant to their experience.

David Sanghera
David Sanghera

With my experience with Flowium. An absolute pleasure to work with, but most of all — they deliver results. More than 30% of our sales have come from their emails! I’ve hired them for multiple projects at this point and I’m always impressed with how knowledgeable and professional they are.

In short, they’re great at what they do.

Chelsea (Johns) Dinkins
Chelsea (Johns) Dinkins

While we did run into a hiccup with the preferences/unsubscribe page not working & subscribers not being able to unsubscribe which upset some of our contacts.

The Flowium team addressed the issue quickly & provided detailed videos of how to implement the new page on our end.

Olivia Sepel
Olivia Sepel

Incredible team, highly skilled! Grateful to come across them!

I loved the team's ability to understand my brand needs and their ability to execute them so comprehensively.

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Clutch 4.9
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Google 4.7
based on 56 reviews

Beauty & Cosmetics Brands We’ve Worked With

From cosmetics companies making waves in the industry to personal care brands giving a whole new meaning to bespoke products, we’ve been fortunate enough to support these businesses and their growth. Explore some collaborations that take the cake!

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Inc. 5000 Honoree

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Proud 2025

Inc. 5000 Honoree

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