What is Repeat?

Repeat automates personalized reordering experiences by analyzing customer buying patterns and sending timely, data-driven prompts via email and SMS.

Why Do Brands Need to Use Repeat?

Repeat monitors when customers enter key Moments—think cross-selling, replenishment, lapsing—and passes that intelligence to the email and SMS platforms you use today. The result is more personalized campaigns, smarter flows, and an easier retention workflow.

Moments make it a breeze to create the kind of hyper-personalized messaging that used to require complicated if/else logic, rigid timing, and burdensome setup.

Repeat Products and Features

Featured Moments:

  1. Replenishment Moment
  2. About to Lapse Moment
  3. Cross-sell Moment
  4. Subscription Upsell Moment

Repeat Pricing

They have a base fee + a 5% variable fee. The base fee is determined by your order volume excluding subscriptions, and the 5% is taken from net sales of the Repeat channel in Shopify.