What is Repeat?
Repeat automates personalized reordering experiences by analyzing customer buying patterns and sending timely, data-driven prompts via email and SMS.
Why Do Brands Need to Use Repeat?
Repeat monitors when customers enter key Moments—think cross-selling, replenishment, lapsing—and passes that intelligence to the email and SMS platforms you use today. The result is more personalized campaigns, smarter flows, and an easier retention workflow.
Moments make it a breeze to create the kind of hyper-personalized messaging that used to require complicated if/else logic, rigid timing, and burdensome setup.
Repeat Products and Features
Featured Moments:
- Replenishment Moment
- About to Lapse Moment
- Cross-sell Moment
- Subscription Upsell Moment
Repeat Pricing
They have a base fee + a 5% variable fee. The base fee is determined by your order volume excluding subscriptions, and the 5% is taken from net sales of the Repeat channel in Shopify.