What is Gorgias?
Gorgias is a customer support platform built for e-commerce companies. Already used daily by +30,000 support agents, It helps you to centralize all support requests from all channels in one place, answer faster and turn support into a profit center.
Why do brands need to use Gorgias?
- Centralized Customer Support
Gorgias brings every customer support channel – email, social, live chat, and more—into one platform, letting you manage all interactions in one place. With seamless integrations into Shopify and other tools, teams can efficiently handle orders, refunds, and customer inquiries, all while viewing full customer data to personalize responses. This centralization ensures that support agents have a complete view of customer interactions, allowing for more personalized and efficient responses.
- Automation and Efficiency
Gorgias’ AI handles repetitive tickets like shipping or order updates, freeing up your team for high-value conversations. The AI is customizable to your brand voice and policies, ensuring personalized and accurate responses. Gorgias leverages automation to handle repetitive tasks and common customer inquiries. With features like automated responses, tagging, and macros, support agents can focus on more complex issues, improving response times and overall productivity.
Our Gorgias Clients
Gorgias Pricing
Starts at 50$ per month.
Gorgias Popular Integrations
Gorgias integrates seamlessly with popular e-commerce platforms like Shopify, Magento, and BigCommerce, as well as other essential tools such as Yotpo, Recharge, Klaviyo, and 100+ more apps.
